Paying remaining months of contract upfront

I went to the vodacom branch in Fourways and explained that I was closing my bank account, so the 1 month of my contract till march, still outstanding, I wanted to pay upfront. The employee said that could be arranged and I only had to pay R198,99. I received a migration quotation on 11-01-2016 and was supposed to sent it to a fax number but I don't have a fax.<br> <br> I paid the R198,99 rand via eft but still see that the next invoice has to be paid, while I've paid the outstanding amounts for the remainder of the contract already. So where has that 198,99 rand gone? And why will there still be money taken off my bank account?<br> <br> We called the vodacomshop and they were very unhelpful. I wanted to pay in advance and it was not possible. Listen to the tape of 14-01-2016. She said we had to wait for the next invoice but we're closing the account, so that is not possible. And again: we're is the 198,99 rand we have paid?! We are trying to be honest here and want to pay the outstanding amount, however nobody wants to help us. We are not accepting this, we have to close this bank account, so please tell us what to do.<br> <br> I do not want to renew the contract.