Paying my account on time puts me in arrears, how???

Item: Vodacom
Rating: 1
Author: Lerato M

Why do you keep charging me R100. 88 for paying my account in time? It doesn't make sense, I have had contracts for 6 years with you guys or more and this is my last, the contract I have with you currently it's a mess on a monthly basis I have to call you to sort out my account STOP putting my account in arrears when I have paid

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Replies (1)

Vodacom's replyOfficial

01 Sept 2023, 14:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Sept 2023, 14:29

Official