Paying more on a Fixed Contract
<p>Bought a new phone and I desided on the Promo Special back in December 2016 LG V20+LG 360Cam for R580pm that includes a R199 uchoose plan</p> <p>I signed the form and it clerk told me that my monthly payment will be R580pm...</p> <p>Now just got a mail/sms from my bank saying that i payed R768.49 and the invoice system on Vodacom is so unrealiable that it says my next payment is going to be again R768.49</p> <p>Why am i paying so much more if the product is R580pm</p> <p>This is unacceptable </p> <p>The 1st month i was debited with +-R1200... WHY???</p> <p>Im so close to walk into a Vodacom shop give my phone back to them and request for an immediate Cancelation if this issue is not going to get resolved</p> <p>Very Disappointing!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Charl,
As discussed your query is resolved.
Regards,
Cassandra
Dear Charl,
As discussed your query is resolved.
Regards,
Cassandra
Hi Cassandra!!!
Thank you so much for helping getting this issue Resolved!!!
Excelent service!!!
Kind Regards
Charl
Hi Cassandra!!!
Thank you so much for helping getting this issue Resolved!!!
Excelent service!!!
Kind Regards
Charl
