MK
Mami K
1 reviews | Active since Aug 2017
10 Apr 2021, 09:01
Paying more money
I am being billed more of which I am siluppose to buy R320. 00 every month and I am now billed R689 and called a consultant regarding this and was told I selected a recurring 20 GB of which the consultant said she just canceled can I be refunded all my money's. Consultant reference ***
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Vodacom's replyOfficial
11 Apr 2021, 10:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2021, 10:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team