Paying full amount for half active contract

<p>In October 2016, I did an upgrade on my contract at Vodacom 4U Carnival Mall, i took the S7 edge that goes with the tablet. they gave me a new sim card for my monthly data, to use on the tablet and told me that it will be active in 24 hours, which never happened, i went back there in December2016 to complain that I'm still not getting my monthly data because the sim card is still not active, Sam told me to wait for 24 hours again, when i came back in January 2017 i was told by Lloyd that my issue has been logged with head office and will be resolved in 48 hours, its now 5 days and my issue is still not resolved. Its 3 months now that i'm paying full subscribtion yet i'm not getting what i signed for.</p>