Paying for.something I dont have

I am so angry with.Vodacom.having to.deduct 3 amounts from my back account for a.service I dont have.I have.logged a dispute with the.***** department and I am still.waiting.for a response.and mind you.Vodacom has already.deducted yet another amount.I.reget.opening a vodacom account and by the end of this week,I am going to destroy my vodacom.pre paid number.I want vodacom.to.remove all.of my Information on their systems.