kK
kunnekealma K

1 reviews | Active since Mar 2017

14 Mar 2017, 11:09

Paying for two contracts in one month when I upgraded my cellphone contract ( I only have one)

<p>Vodacom is taking money from my account for no reason. If I phone them, NO one can give me anwers!! I don' t know about you but R900 is a lot of money for me. They are pathetic and in my 12 years that I have been with them I never had this problem. They are basically *****ing from me. And Im not the first one complaining about problems with VODACOM!! </p>

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2017, 11:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team