1 reviews | Active since Mar 2017
Paying For something thats just not worth my damn money
<p>December 2016 my vodacom contract debited late and also I was charged a fee for that... To my knowledge and according to my bank statements, there was funds in the account to take off my debit order BUT due to holidays in that month it was delayed as well. I went to a vodacom branch and they pute through to someone who told me they will take it up in 10days and I should follow up on this, I then cancelled my insurance on the same day for this reason been fuming with rage... Getting charged a fee for nonsense, that was not my fault and yet there was money in my account for the debit order to come off which did not come off and I had to pay for another time.. To top it off the woman I spoke too did not cancell my insurance policy and I got charged again for it. Its almost April, I see no results.. The service sucks, yourls network is slow and if thats the case please take yours damn phone bac**** Im changing networks!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Carley Johnson
An email has been sent to you with feedback.
Please do reply on the email with the requested information so we may assist.
Regards,
UW
Dear Carley Johnson
An email has been sent to you with feedback.
Please do reply on the email with the requested information so we may assist.
Regards,
UW
I have not recieved an email with regards to this and im even more angry! Please contact me again ********** rather than phone me during work hours immediately
I have not recieved an email with regards to this and im even more angry! Please contact me again ********** rather than phone me during work hours immediately
