JN
Jesemae N

1 reviews | Active since Jul 2015

30 Jul 2015, 20:02

Paying for something I do not have

Purchased a Sony z3 contract with a smart watch from cellucity in pavilion durban two and half months ago. I received my phone and I'm still waiting for stock on the watch. Kept calling and they keep saying there is no stock. Ive escalated the complaint with Vodacom<br> Vodacom has still not gotten back to me after a week. Service from Vodacom and cellucity is pathetic. Either give me my watch that was included in my contract or reduce my contract price. I'm paying almost R500 for this contract!

0
Replies (1)
Vodacom
Vodacom's reply01 Aug 2015, 10:30
Official
Hello Jesemae ,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team