Paying for sim not in use

Item: Vodacom
Rating: 1
Author: Katleho M

I have just received a call from Vodacom, advising me that I have been paying for a sim ***, yet I have terminated my contract for that number. I didn't upgrade it.

Please terminate that contract immediately and refund me.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Aug 2022, 14:03

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply11 Aug 2022, 14:03

Official