1 reviews | Active since Mar 2017

02 Aug 2017, 19:02

paying for services i didnt use #Vodacom

<p>For the past 5 weeks i have been trying to get vodacom to resolve my problem. i have a data contract with vodacom which i could not use because vodacom says i have exceeded my data limit. my query is not resolved after so many calls starting from July 1st 2017......</p> <p>what angered me the most vodacom debited on month end for soething i did not use.</p> <p>Babalo Salukazana</p> **********

0
Replies (3)
Vodacom
Vodacom's reply03 Aug 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Aug 2017, 10:55
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

's update07 Aug 2017, 14:22
Reviewer Update

I'm eagerly waiting for the call.