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douw B
1 reviews | Active since Nov 2013
14 Jul 2023, 07:10
Paying for service not received
Paid for a added service, but have not received. Contacted Vodacom for a refund or to resolve the issue. No assistance, only automated email response.
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Vodacom's replyOfficial
14 Jul 2023, 07:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jul 2023, 07:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team