1 reviews | Active since Nov 2017
Paying for service never used.
I have recently got aware that I have been paying for the Blackberry internet service for more than three years. I have been debited about R51.00 for three years and when I want my money back they say I should have phone them to cancel the services of which I was not informed when I took the contract three years ago.
The contract for blackberry has expired two years ago and I was not told to cancel the BIS.
The last time I log a query the Vodacom consultant was very rude with me and he said its my own problem that I did not phone to cancel the service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Jake
Please be advised feedback has been provided to you via email.
Regards,
RJ
Dear Jake
Please be advised feedback has been provided to you via email.
Regards,
RJ
