Paying for service I don't receive

Item: Vodacom
Rating: 1
Author: rejoyce N

Very bad service Fibre They would announce planned maintenance then randomly 2 days prior there is lost connectivity, lasted for the whole weekend. I ended up buying prepaid data and using out of bundle data and also resorting to other networks just to stay connected at my cost.

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Replies (1)

Vodacom's replyOfficial

21 Apr 2026, 07:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Apr 2026, 07:11

Official