DN
DOREEN N

1 reviews | Active since Jan 2016

27 Jan 2016, 12:17

PAYING FOR PHONE INSURANCE

<br> NICE VODACOM IS FIRST ON THE LIST...<br> <br> iM PAYING R150-00 FOR PHONE INSURANCE BUT NOW THAT IVE GOT A CLAIM, THEY CANNOT RELACE MY PHONE BECAUSE OF MY OTHER SIMCARDS IS IN THE PHONE. <br> <br> FIRSTLY THEY WAITED 2 WEEKS TO COME BACK TO ME TO TELL ME THAT MY CLAIM HAS BEEN DECLINED AND NOW THAT IM LIVERED THEY SAY IM NOT GETTING A PHONE.<br> <br> WHY DE HELL MUST WE PAY INSURANCE IF YOU ARE NOT COVERED IF SOMETHING LIKE THIS HAPPENS. THE PHONE IS INSURED, NOT TH BLERRY SIMCARD

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Replies (1)
Vodacom
Vodacom's reply27 Jan 2016, 12:36
Official
Hello d.neethling@live,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team