MG
Marc G
1 reviews | Active since Jun 2016
11 May 2022, 05:45
Paying for nothing
Returned my router via courier 2 months ago have tried mailing and phoning but still no luck. How can you charge for a service which is in your possession. I’m still waiting for Vodacom to contact me. Really vodacom
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Vodacom's replyOfficial
11 May 2022, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team