Paying for nothing

Item: Vodacom
Rating: 1
Author: Gherswin M

Vodacom does not care about client satisfaction ive had a contract for a year my device has been in due to problems 3 times this time im without a device for almost a month due to a *****up on their end.they expect their payment but does not deliver the service..

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Replies (1)

Vodacom's replyOfficial

29 Nov 2024, 08:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Nov 2024, 08:07

Official