Paying for nothing

<p>I work from my home in Simbithi in Ballito KZN and have struglled with literally no signal in my home. I have found a small area on the absolute edge of my balcony which i can make calls. I reported this to Vodacom and escalated to a higher authority 6 months later as i wasnt getting any assistance. I have been into the store in Lifestyle and also emailed managers and directors. The store staff have said under no circumstances can i cancel my contract until next year and even though i have no signal with dropped calls all day i have no grounds for immediate release of my contract. I simply lose business on a daily basis and Vodacom have done nothing but make excuses - no proactive or positive solutions have been actioned and they have no client consideration. I have lost untold business and look inefficient plus i cannot stand on the balcony in the pouring rain - which i have done when nencessary - just to receive and take business calls. I am basically paying for a contract which i can only use when i get into my car and drive to town. I have been patient for a year now! Please help me!</p>