1 reviews | Active since Apr 2016
Paying for nothing
<p>I took out a tablet contract with Vodacom last year during May. Everything was ok until recently my data now does not last even for a week. I called them last month to complain about it as I don't regularly use my tablet and I don't even download with it. I was adviced to switch my data off whenever the tablet is not in use. I did just that worst part the device was even switched off but the data is finished. This is the third month I have been calling and I don't get any help. They know how to deduct my money out of my bank every month but they can't find a solution to the problem that I am currently experiencing. They most frustrating part is that I am forced to stay with Vodacom until the end of my contract </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
