PAYING FOR NON-SERVICE FROM VODACOM

I have several numbers on contract with Vodacom. I have contacted Vodacom Customer (NO)Care on 5 different occasions in the past 2 days to get airtime / data transferred between my different contact numbers. I get different answers regarding the transfer and the following is examples of same: 1. You can transfer contract airtime / data between contract numbers. 2. You can only transfer data. 3. You can transfer airtime / data but there is an additional charge. 4. You cannot transfer airtime / data. 5. You can transfer but have to be registered to do transfers. THEN ADDED WE CAN'T REGISTER YOU!! The above means that after 2 months your airtime and data that YOU HAVE PAID FOR simply "expires" and you lose it.

Call back requests are ignored and the best is ICASA has approved our methods of making our customers pay for non-service.