DM
Dimakatso M
1 reviews | Active since Aug 2021
21 Feb 2024, 21:56
PAYING FOR NON EXISTENT SERVICE
I struggled with Fibre for over a month , after calling several times without getting assistance I eventually gave up . Now Vodacom wants me to pay for a service that they failed to render . What am I being charged for exactly?
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Vodacom's replyOfficial
22 Feb 2024, 08:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2024, 08:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team