TD
Thembakazi D
1 reviews | Active since Apr 2011
18 Nov 2022, 20:55
Paying for no service. Nonchalant response
App**** for a relocation over a month ago. 1. It was logged under the wrong SP 2. Got an incorrect quote 3. No one picked this up everytime I followed up until this week 4. Still not sorted 5. And there is nothing they can do to help 6. App**** for an interim solution - they told me I can’t get that either.
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Vodacom's replyOfficial
19 Nov 2022, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2022, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team