Paying for no service for months!

I have logged a complaint with the National Consumer Commission.

Vodacom Refuses to refund and cancel my fibre line after months of not resolving my connection issues.

For 3 months I have been paying for no service, paying extra in buying extra data to work and for my child to attend online classes while I have a fibre line that is not working.

Social media consultants including call centre are pathetic. I was threatened to be blocked on their social media platforms.