tM
thandeka M
1 reviews | Active since Jun 2011
16 Jun 2021, 20:29
Paying for no service
My fibre still not working even after the Vumatell technician was at my house to assist. The router connection still blinks and there is no solid green light.
My daughter can’t stuffy for her exam due to this nonsense.
Please cancel and refund ASAP.
Vodacom: Vodacom: Service request SR*** update NoReply(2-K4M4IYQ).
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Vodacom's replyOfficial
17 Jun 2021, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team