Paying for mobile internet and getting no connection

I have five Vodacom contracts, ranging from cell phone, laptop and mobile data packages.

My mobile internet has been down more often than not the last week and a bit. I contacted Vodacom and they informed me that there was an issue with 50 meg line in debt there was nothing I could do on my side. As of today the line is still down, I have exhausted all my own personal data as well as my wife’s personal data I’ve been forced to top up on numerous occasions costing me additional money, and still the mobile Internet is not working.

Please can somebody contact me and let me know how long this is still going to be a problem, as I am still forced to pay my monthly premium as well as the additional data it is costing me on my phone and my wife’s phone, this is cost on cost.