1 reviews | Active since Aug 2014
PAYING FOR MAHALA
I took out a contract with Autopage which was liquidated and Vodacom took over all their contracts. To my surprise my contract ended in April last year 2016 but Vodacom continued/ upgraded my contract without my knowledge or approval. After realizing this I contacted vodacom to cancel the contract which I luckily managed to cancel (A2-1VU4-6HP-23U) but after few months their attorneys started harassing me that they are collecting for them. My question is when did I sign or authorize this contract or rather receive the new handset/service.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team