Paying for Fibre that has no internet connection

I'm really disappointed with vodacom, I'm a new Fibre customer everything was working fine since Saturday and then yesterday my Fibre got disconnected. I have made multiple calls to them, I keep getting told they going to send out a technician but I'm still waiting. Now I have to recharge and data is so expensive, I'm working from home, my daughter to doing exams on home schooling and I have to spend so much money on data and still pay this vodacom Fibre which I'm not even getting internet from. This is highly disappointing and won't recommend them to anyone