RV
Rogerio V
1 reviews | Active since Aug 2019
14 Apr 2021, 12:32
PAYING FOR DATA THAT IS NOT MINE
I have been a long standing customer of vodacom, and I always never went over my limit in data and cellphone use, I then started get massive hikes in data, on two ocassions they assisted me in resolving the issue, but the hikes continued, I then just could not resolve this issue. they now are making me pay for a debt I do not owe as I just stopped disputing it and went onto prepaid. I need this resolved now
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Apr 2021, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Apr 2021, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team