1 reviews | Active since Dec 2017
Paying for data service that Vodacom is unable to supply
I have multiple accounts at Vodacom, 1 off which is a own device data contract for my tablet. This I use when away from home or at work. The last month I am unable to connect to the internet with this device at work. I have contacted Vodacoms customer care line numerous times but to no avail. It is not the location as I am currently writing this on my tablet using my phone, also on Vodacom, for connection and every time after I call customer care I have internet (for about 2 minutes).
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Harmse,
Thank you for taking my call.
As discussed, you've confirmed your query is resolved.
I apologise for the delay in response.
Regards,
UW
Dear Mr Harmse,
Thank you for taking my call.
As discussed, you've confirmed your query is resolved.
I apologise for the delay in response.
Regards,
UW