1 reviews | Active since Dec 2013
paying for cancelled modem contract
I have a Vodacom contract for a modem which i cancelled over 2 years ago at Vodacom in Carletonville. A month ago the call centre contact me with regards to an upgrade on the modem which i advised them this was cancelled in 2015. The lady that spoke to me said that the contract was never cancelled and that i have been paying for the modem that i have not been using in over 2 years.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team