KK
Katlego K

1 reviews | Active since May 2018

03 May 2018, 11:56

Paying for an already paid up device

Vodacom is charging me for a device I have already paid for. My contract ended the beginning of April and late March I was offered a data and airtime contract to keep going, I took it since it was reasonable. now I am still being charged for a device. which device when my first contract was done? I didn't do an upgrade still using my old device. sooo Vodacom which device? yo'll are irritating

0
Replies (2)
Vodacom
Vodacom's reply03 May 2018, 12:14
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 May 2018, 14:36
Official

Good Day

Kindly note that above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team