1 reviews | Active since May 2018
Paying for an already paid up device
Vodacom is charging me for a device I have already paid for. My contract ended the beginning of April and late March I was offered a data and airtime contract to keep going, I took it since it was reasonable. now I am still being charged for a device. which device when my first contract was done? I didn't do an upgrade still using my old device. sooo Vodacom which device? yo'll are irritating
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
Good Day
Kindly note that above query has been attended to and feedback has been provided.
Kind Regards
Craig Julius
Vodacom Consumer Website Team
