1 reviews | Active since Feb 2012
Paying for a vodacom contract I don't have
<p>A consultant called and convinced me to replace my current data contract with a better one. But before I activating that contract I asked the consultant who was assisting me yo confirm that this contract will replace the old one but she said it would be an additional contract. When I heard that I told her that I will not be activating a new contract. They sent a courier to collect the package, and I called a few days later to confirm and cancell. A few months down the line I find out the have been deducting money from me for this contract I don't know.</p> <p>I call in to try and sort it out Hut get given the run around and treated like this vodacom ***** is my fault </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Kindly note your Hellopeter Incident has been reviewed and addressed,
Please refer to our telephonic consultation and correspondence.
Best Regards
Elroy
Kindly note your Hellopeter Incident has been reviewed and addressed,
Please refer to our telephonic consultation and correspondence.
Best Regards
Elroy
