Paying for a service which I am not getting at all. Vodacom is *****ing my money

<p>Good day</p> <p>Vodacom keeps on deducting these monthly fees off my account and I have not had the joy of using my account since March. Vodacom changed my phone to a prepaid phone and I have to now, every single month buy data and buy talk time minutes because my phone according to Vodacom is a prepaid phone.</p> <p>Vodacom had the audacity to debit my account for 8 months and I am not getting the service I am paying for. Vodacom is actually *****ing my money.</p> <p><br />I have done numerous sim swaps as requested and the problem just persists.</p> <p><br />Please advise when will this problem be resolved. Also, I would like for all my moneys to be refunded and you can gladly take the phone as I am not getting what I am paying for. In addition to the +/- R605 you debit every single month (which I cannot use at all), I have to buy 1GB of data for R149 and R112 talk time. </p> <p> </p> <p>Everyone promises problem will be resolved. It has been 8 months. </p> <p> </p> <p>Refund my money and I will take the phone the Centurion Vodacom branch and I will open an account with either Cell C or MTN, where I will get what I pay for.</p> <p> </p>