Paying for a Service I never Receive!

<p>I have been asking Vodacom to send me detailed bills so that I can try to unravell why I am billed R3 ********** per month when I have a flat rate RED VIP contract with them at a flat rate of R2000! It's most concerning. If I had an option I would move immediatly but I am locked in to a 24 month contract.</p> <p>The call centre has been insisting that I get my bills electronically. However I only have line-item statements with no detail.</p> <p>On Wednesday last week the call centre supervisor discovered that there is an error in their system and I have not been recieving itemised bills. BUT I have been charged for them for the 15 years that I've been with Vodacom. </p> <p>That is ***** and in contravention of the NCA!</p> <p>It's time to go legal with Ms Wendy Applebaum I believe!</p>