AS
Allison S
1 reviews | Active since Oct 2025
04 Nov 2025, 07:30
PAYING FOR A SERVICE I DO NOT WANT
A marketing agent from Vodacom called offering me insurance. Ive never insured my cell phone and declined the offer. 3 months in and I'm still paying for the insurance I said no to. This is the 2nd Hello Peter review. Vodacom called offering me a handset. NO ONE HAS CALLED BACK REGARDING THE INSURANCE.
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Vodacom's replyOfficial
04 Nov 2025, 07:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2025, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team