paying for a phone i do not have.

many months ago i renewed my contract and got a new phone. there was a problem and i took it back. after months of taking the phone back for repairs i told them to keep the phone as i believed at the time it was *******. i then contacted the phones manufacturer and they told me your service center did not know what they were doing, but they would out there own provide me with a phone. i went back to the store i got my phone from and told them to change my contract to a sim only contract. i also told them how disgusted the manufacturer of the aforementioned phone was with the level of incompetence shown by your service center that they gave me a phone.<br> <br> now let me repeat this YOU did not give me the phone. but yet your people are refusing to change my contract to a sim only contract as they are saying that since the manufacturer gave me a phone they are not in breach of contract. i have tried going all the nice routes to have this issue resolved but your people keep on blocking me. i thought as a second last option i will try this platform. i have emails to back my story.<br> <br> LET ME STATE THIS CLEARLY I WILL NOT PAY FOR SOMETHING I AM NOT GETTING.