SC
Steven C
1 reviews | Active since Apr 2019
28 Apr 2019, 17:14
Paying for a **** contract from Vodacom
After doing my cellphone upgrade in October 2018, I realised that instead of issuing an upgrade, they issued a new contract. After multiple attempts at resolving this, including returning the phone and sim card, this issue has not been resolved. I have been paying for a contract, that I did not request, for the last 7 months now! I am being ******!
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Vodacom's replyOfficial
29 Apr 2019, 07:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2019, 07:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team