LG
Luis G
1 reviews | Active since Jun 2016
14 Apr 2015, 17:54
Paying for a contract that I can't use
It is the second day in a row that I cannot use my data bundle that I pay for every month. If you can't sort out your **** cancel my contract. You are now commiting ***** as far as I am concerned. Taking money from my account but NOT delivering the service. I DO NOT wish to carry on paying for something that I cannot use. Fix your **** once and for all.
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Replies (1)Vodacom's replyOfficial
15 Apr 2015, 08:12Hello Luis,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply15 Apr 2015, 08:12
Official
Hello Luis,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
