LG
Luis G

1 reviews | Active since Jun 2016

14 Apr 2015, 17:54

Paying for a contract that I can't use

It is the second day in a row that I cannot use my data bundle that I pay for every month. If you can't sort out your **** cancel my contract. You are now commiting ***** as far as I am concerned. Taking money from my account but NOT delivering the service. I DO NOT wish to carry on paying for something that I cannot use. Fix your **** once and for all.

0
Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 08:12
Official
Hello Luis,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team