1 reviews | Active since Aug 2016
Paying for a Contract (Phone)im not using !
<p>I opened the contract on the 15/10/2015 and the device was working fine until a few months ago.</p> <p>The Vodacom workshop is alledging the device has water damage .To my Knowledge the phone had no contact with water.</p> <p>My device has been working perfectly until the about 3 months ago where it just stop charging or even if it does charge it does not go on.</p> <p>The are refusing to repair my device eventhough its still under warrenty, </p> <p> </p> <p> </p> <p>I need Vodacom to prove the water damage to be as this is a false statement!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
