AB
Andre B

1 reviews | Active since Feb 2012

11 Aug 2016, 12:23

Paying for a contract but can't use it

<p>I have phoned and phoned and phoned the Westgate Repair Center where I took out my new Contract.</p> <p> </p> <p>One week DOWN the line and the Number is still not active.</p> <p> </p> <p>They say it is, but my simcard does not pic up any signal on any phone cause it is locked and nobody can help me!</p> <p> </p> <p>Now I'm tied down for 24 months. </p> <p> </p> <p>U guys are USELESS!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 05:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team