PAYING FOR A CANCELLED CONTRACT

<p>I went to Vodacom clear water in January 2016 to take out a new contract and port my no from Cell C. To my suprise I find my old contract had been upgraded and a new contract loaded on my ported no. However my upgrade was reversed and was not advised to call and actually cancel the contract neither did i request for an upgrade to be done and since January im paying for two contracts of which one I dont have and havnt even used but I have paid for it. I call the center and get no help and have to hold 20 minutes at a time for help and have not been helped yet. I requested this contract be cancelled in March and its now May. The no is ***.</p>