LM
LINNERT M
1 reviews | Active since Oct 2009
08 Jan 2026, 16:59
*******! Paying for 500mbps but getting less than 350mbps!
Vodacom is ripping us off. I signed up for 500Mbps but all along they have been providing a speed of less than 350mbps. I logged a query on the 5th Jan 2026 but till today no one has had the decency of telling me why am I being ****** in day light! Why am I being charged for something I’m not getting?
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Vodacom's replyOfficial
09 Jan 2026, 07:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2026, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
LINNERT M's updateReviewer Update
15 Jan 2026, 19:02- Hi Vodacom. Is there anyway I can send you our latest speed test so that you can see why I’m still concerned
LM
LINNERT M's update15 Jan 2026, 19:02
Reviewer Update
- Hi Vodacom. Is there anyway I can send you our latest speed test so that you can see why I’m still concerned