Paying for 2 Huawei Routers we don't have since June

<p>We were contacted by a company called Mondo Mobile a partner of Vodacom for a promotion that Vodacom was running.</p> <p> </p> <p>After receiving our order and not being satisfied we cancelled the order within the 14 days as per the terms and conditions.</p> <p> </p> <p>Since June we have been billed R199 x 2 monthly by Vodacom for 2 Huawei routers than were cancelled and returned.</p> <p>Myself and my husband have made numerous calls to Mondo Mobile as well as Vodacom to escalte our query.</p> <p> </p> <p>Invoice: Y ********** </p> <p>Account: I ********** </p> <p>Order Number: ********** 1</p> <p>Cancelltion Number: 62977</p> <p> </p> <p>Mondo Mobile refused to help me as my husbad is the account holder, but they were happy to sell the items to me.</p> <p> </p> <p>I have also driven to a Vodacom store with a letter from my husband stating that I can make enquires on the account, but the store advised me that they cannot assist me as the cancellation number was not issued by Vodacom.</p> <p> </p> <p>Mondo Mobile say that they cannot assist, as the cancellation number was escalted to Vodacom.</p> <p> </p> <p>No assistance from either Vodacom or Mondo mobile but yet t date we are still paying.</p> <p> </p>