pS
pertunia S

1 reviews | Active since Feb 2020

03 Apr 2025, 08:32

Paying credit which i don't know anything about

Hey I hope this email will help me and help other, vodacom employees they have been calling me regarding the account that I don't know about, they even took me to their lawyers and they are threatening to take me to credit berueu if I don't pay the account which I don't know anything about, I told them that I was ****** and my ID was ****** and I have send them affidavit which I did the time i was ****** and they said they will investigate, and they didn't because they are busy sending me emails and calling me and this is now a harassment, I can't be harassment because they hired ********s salespeople who are after making sales and not verifying if the person who is opening the account is the right person, some shops which I can't mention their name they did call me before they can open the account to verify and they advised me to protect my ID at SAPF Which I did, vodacom must leave me alone because I won't pay for a credit which I don't know anything about, i didn't asked to be ****** and lose my ID.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2025, 12:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team