1 reviews | Active since Aug 2016
Paying contract but someone else is using
<p>Contacted vodacom as have being paying for a contract that I took out but unable to use as game allocated it to another number, no one wants to help ********** doesn't contact a person after numerous emails being threatened by there legal department. ....This is OUTRAGES, why must I pay for someone else's usage. ...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,