LVO
Lize-Marie Van Onselen
1 reviews | Active since Mar 2018
06 Apr 2021, 05:17
Paying activation fees for the 4th time for a service I still can not use.
Keep on paying activation fees while my Samsung S3 stand-alone watch is still not connected to the network. (esim) the lady who assisted me over the phone really did what she could. But my watch is still not active. And this after paying a 4th time activation fees.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Apr 2021, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LVO
Lize-Marie Van Onselen's updateReviewer Update
03 May 2021, 15:19Good day, the Manager assisted me in this matter told me he will take all activation fees off from my acc, could I just please ask him to check my acc for this upcoming month, its almost R350 more than my usual acc. Just want to double check the activation fees.
LVO
Lize-Marie Van Onselen's update03 May 2021, 15:19
Reviewer Update
Good day, the Manager assisted me in this matter told me he will take all activation fees off from my acc, could I just please ask him to check my acc for this upcoming month, its almost R350 more than my usual acc. Just want to double check the activation fees.