EB
Elna B
1 reviews | Active since Jun 2024
14 Jun 2024, 09:13
Payemt not allocated
We made and eft pmt for an account in March, send them several times the POP and yet they will still phone and threaten that the phone service will be cut. This pmt was made from Absa to Vodacom a pre-registered account on Absa.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
14 Jun 2024, 09:49 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2024, 09:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
EB
Elna B's updateReviewer Update
14 Jun 2024, 09:56Please phone me on ***
EB
Elna B's update14 Jun 2024, 09:56
Reviewer Update
Please phone me on ***
Vodacom's replyOfficial
17 Jun 2024, 18:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you on both numbers. Please call 082135 for any further assistance. Regards, Consumer Website Team
Best regards,
Vodacom's reply17 Jun 2024, 18:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you on both numbers. Please call 082135 for any further assistance. Regards, Consumer Website Team
Best regards,