1 reviews | Active since Oct 2011
<p>During December I manually paid my monthly cellphone bill with Vodacom Vodaworld via cash. Normally this would be paid via a debit order but now and again I would pay cash and at the end of the following month a debit order wouldn't go through because a cash payment had already been made. But this time it hasn't been the case. The debit orders for January and February have gone through even though I have a positive balance with them. I then opted to get a refund from them but this has just been a nightmare. I was promised a consultant would give me a call to finally sort this out but 2 weeks later that's still to happen. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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