1 reviews | Active since Oct 2013
Payback the money
<p>Vodadom at it again, I recharged on Sunday and my airtime disappeared just like that tried their call centre with no luck. On Wednesday I recharged again when I checked today some of my airtime is gone and I bet you by tomorrow morning it will be all gone. I eventually got hold of Nomonde on Vodadom call centre who after checking from their system told me I have subscribed to some 3rd party company. To cut a long story short I have never subscribed to any company to make matter worse she told I will not get any refund. </p> <p> </p> <p>My point is Vodadom is saying even though we are your carrier we don't give a **** about as long you feed us. I just need my airtime back please. Its time I move to Cell C or Telkom. I am done with this service provider. Payback my money before I move though.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our sms communication, this query has been resolved.
Regards,
R. Maart
As per our sms communication, this query has been resolved.
Regards,
R. Maart
