DB
Delni B
1 reviews | Active since Jan 2024
26 Jun 2024, 10:02
Pay your account but you cannot use your cell phone
My account is still suspended and it is not in arrears. Today is day 5 or 6 where can't make calls or use my cell phone. I paid for service yet I don't get any. This is really unacceptable!
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Vodacom's replyOfficial
26 Jun 2024, 10:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jun 2024, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team